The help centre is still being written, alongside the builder. The guides below are ready now.

Guides you can read now

Signing in and finding your way around. Signing in with an email code or Google, what to do when the code doesn't arrive, and what each button in your dashboard does.

Publishing, your address and going back. Putting your site online, changing its address, taking it offline, going back to an earlier version, copying, deleting and downloading a site.

Your plan and billing. How you pay, what the free plan includes, how storage is shared, and how to change or cancel a plan.

Selling from your site. Connecting Stripe, the store blocks, orders, shipping rates, stock and tax.

Photos, video and storage. Which files you can upload, how big they can be, stock photos, and how your storage is counted.

Buying a domain from us. Which names we sell, what they cost, and what to do with a name from somewhere else.

What AntGlow doesn't do yet. Email, appointment booking, form inboxes and other things people ask about.

Connecting your own domain. Which records to add, and where to add them when your DNS lives somewhere other than where you bought the name. What the grey and orange clouds mean on Cloudflare. Where each company keeps its redirect setting. The five most common reasons a connection stays at "waiting".

Sections, blocks, and what each one is for. Every block in the builder, when to use it, and the most common mistake with each. Also which of the two panels to use, and how to build a page in order when you're starting from an empty one.

Keyboard shortcuts. Delete, copy, paste, duplicate, undo, and moving a block up or down without reaching for the mouse.

Writing copy that holds up. Nine things never to invent on a business page, what to write instead, and how to ask for real testimonials.

Still stuck? Write to us

A person reads and answers every message sent through our contact form. Today, that form is our whole support system.

For anything other than being stuck, the contact page lists who reads what.